Abt Insurance

Customer Experience

 
 
 
 
 
 
 
 
 
 
  
Cameron was excellent to work with. She was patient with me and very clear spoken. We evaluted my current paln and had a great discussion regarding switching plans. I switched plans and am happy with my choice.
  
 
 Posted on Google  
 
 
 
  
 
 
 Elliott Zirkle 
 
November 5, 2026
 
 
 
 
 
 
  
Review of Abbie Howland, NPN, Abt Insurance Agency.

I what to express my heartfelt gratitude for the incredible dedication and support that Abbie has provided for my wife and I during the 2027 Medicare enrollment period.
- Abbie made diligent effort on our behalf to find the best solution to increasing Part G premiums. She helped identify an error in my personal healthcare report which resulted in the denial of my request for coverage. Neither my physician, or myself, was aware of the issue until Abbie made the effort to unveil it. Without Abbie, this would have followed me throughout the rest of my life. I feel this went above and beyond recommendations for coverage.
- Although it was not within her role to do so, Abbie took the time to recommend Part D plans, based on information available to her, helping me identify the best plan for my wife.
- Abbie leveraged the Louisiana State Medicare Birthday policy to help apply for Part G plan changes for both myself and my wife, while continuing to help correct the error in my medical report.

My request is that you recognize Abbie for the extra effort she has made to deliver, for Abt, a customer experience that exceeds my expectations.
  
 
 Posted on Google  
 
 
 
  
 
 
 Trace Moore 
 
November 5, 2026
 
 
 
 
 
 
  
Incredible Medicare service, follow up and individual attention to my medical situation.
  
 
 Posted on Google  
 
 
 
  
 
 
 Mike Clark 
 
November 4, 2026
 
 
 
 
 
 
  
While I had done some research and usually pride myself on being able to figure things out, I was perplexed and confused about what I needed to do.  Abbie Howland and Abt Insurance was GREAT and walked me through the entire thing.  I cannot say enough about how helpful this was to me.  I would highly recommend Abbie and Abt!
  
 
 Posted on Google  
 
 
 
  
 
 
 Cynthia Brown 
 
November 4, 2026
 
 
 
 
 
 
  
Excellent service Abbie Howland was extremely helpful.
  
 
 Posted on Google  
 
 
 
  
 
 
 John O' Connor 
 
November 3, 2026
 
 
 
 
 
 
  
Outstanding  policy understanding and explanation, great service, Abbie is a good resource.
  
 
 Posted on Google  
 
 
 
  
 
 
 Mike 
 
November 3, 2026
 
 
 
 
 
 
  
I had the privilege today to work with Abbie Howland with the ABT Insurance Agency for the second time. Unfortunately, in today's world customer service is practically nonexistent.  My exchange with Abbie was just the opposite.  She is polite, professional, thorough and extremely timely in her responses.  I highly recommend Abbie and the ABT Agency to anyone who enjoys dealing with professionals.
  
 
 Posted on Google  
 
 
 
  
 
 
 John Woodworth 
 
November 3, 2026
 
 
 
 
 
 
  
Abbie Howland helped me through the Medicare enrollment today and was very informative, pleasant and patient. It's comforting to know I have someone who will help, if I need help and advice in the future.  Thanks again!
  
 
 Posted on Google  
 
 
 
  
 
 
 fender t 
 
November 2, 2026
 
 
 
 
 
 
  
We've been working with Abbie Howland (Abt Insurance Agency) since I retired in Aug 2023.  Shortly before that time, I stumbled upon Stephanie Abt's YouTube videos on how to navigate the Medicare enrollment process.  Specifically I wanted to understand the options and differences between Medicare Advantage and Medigap (Supplemental) Plans.  The videos are great as is our experience working with Abbie.
  
 
 Posted on Google  
 
 
 
  
 
 
 Steve Schafer 
 
October 26, 2026